| 1. | Why are there 2 different Options? |
| a. | This is to cater to different groups of subscriber with different needs. |
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| 2. | Which plan is for me? |
| a. | REALweb Value: |
| | | If you are just looking for a short term "Shop Front" to list your properties and expose them in the most endorsed network system in Singapore, and do not really advertise your website address heavily, this is a good option. |
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| b. | For REALweb Classic: |
| | | If you are looking for a long term career in the Real Estate Agency Industry, and would advertise your website address heavily, REALweb Classic should be the preferred choice |
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| 3. | What should I do if I already have a domain name and I want to use it for my REALweb? |
| a. | If you subscribe to REALweb Value |
| | | For REALweb Value, the Internet address (URL) of your website will be of the form: [name].realshop.sg. If you already have a domain name, you can just point it to that URL at your domain name register control panel. However, at your website, the Internet address will still show your website address as [name].realshop.sg. |
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| b. | If you subscribe to REALweb Classic |
| | i) | You will need to transfer your existing domain name to us and we will manage it for you. This is because REALweb websites will be linked from the Nation Property portal (www.nationproperty.sg) , which is supported by the government agencies, hence we need to control and manage the domain name that is tied to the REALweb websites.
But rest assure that even if your domain name is transferred to our account, you are still the rightful Registrant of that domain name. We are only the managing agent. |
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| 4. | How should I go about transferring my domain name to you? |
| a. | You will need to indicate in the sign up form that you have an existing domain name and would like to use it for your REALweb.
Note: For domain name that are registered or renewed within 60 days, you are not able to transfer the domain name. |
| b. | We will contact you on how to go about transferring the domain name.
Please note that there will be additional fee incur if the domain name is not .com. We will advise you accordingly. |
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| 5. | What if my REALweb expired or I do not want to use the REALweb any more, can I have my domain name back or can I just renew the domain name? |
| | Yes, you can have the domain name back if it is not expired. We will transfer the domain name to you or your service provider. We will advise you accordingly if there is any administrative fee involved.
But if you just want to renew the domain name and not the REALweb subscription, the yearly renew fee will be at a competitive market rate. |
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